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Skype for Business Basic Telephone Skills--Mac

Mar 14, 2019

09:00 AM - 10:30 AM

University Capitol Centre, 2520B

200 South Capitol Street, Iowa City, IA 52240

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Skype for Business

The target audience for this class is people currently using, or will soon begin using, Skype for Business as their telephone service.

Here are the topics we will cover:

  • Basic call handling
    • Making and receiving a call
    • Placing a call on hold
    • Transferring or forwarding a call
  • Voice mail basics
    • Retrieving a voice mail message
    • Recording a voice mail greeting

View all available session dates and times, and enroll by logging into Self Service | My Training (under the PERSONAL tab) | Enroll in Courses. Enter ’skype’ in the yellow search box, and choose your session.

Individuals with disabilities are encouraged to attend all University of Iowa–sponsored events. If you are a person with a disability who requires a reasonable accommodation in order to participate in this program, please contact in advance at

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